If you would like to cancel your camp booking, please formally request cancellation via email to firstname.lastname@example.org.
Before the camp starts:
If you want to cancel your camp booking 14+ days prior to the start date, then you may either choose to receive the full camp amount as credit for a future camp or receive the full amount as a refund.
If you want to cancel your camp booking 13 - 7 days prior to the start date, then you may either choose to receive the full camp amount as credit for a future camp or receive 50% of the amount paid as a refund.
If you want to cancel your camp within a week of the course starting then we’ll happily offer the full amount of the camp as credit for future camps but you won’t be able to receive a refund.
Please note that these policies are slightly different if you’re a first time BlueShift customer. Please refer to the section below for more detail.
During the camp:
If you’re a first time BlueShift customer:
We appreciate that if it’s your first time experiencing BlueShift you want to feel confident using our services, that’s why if your child completes their first day of camps and decides that it’s not for them, we will refund the remaining days of camp you have booked.
If you decide that the BlueShift camp is not for your child at any point after the beginning of the second day of camp, we will provide the cost of the remaining days as credit towards a future BlueShift course.
If you’re not a first time BlueShift customer:
If at any point during the week you decide that your child no longer wants to continue, we’ll happily roll over the remaining days of camps as credit towards any future BlueShift products but won’t be able to provide a refund.
If for any reason the camp is cancelled by BlueShift, we will refund the fee paid in full.
Fees are non-returnable for students arriving late, leaving early or missing a day of camp for any reason.