Before the course starts:

If you want to cancel your online class booking 14+ days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive the full amount as a refund.

If you want to cancel your online class booking 13 - 7 days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive 50% of the amount paid as a refund.

If you want to cancel your online class within a week of the course starting then we’ll happily offer the full amount of the course as credit for future courses but you won’t be able to receive a refund.

Please note that these policies are slightly different if you’re a first time BlueShift customer. Please refer to the section below for more detail.

During the course:

If you’re a first time BlueShift customer:

We appreciate that if it’s your first time experiencing BlueShift you want to feel confident using our online services, that’s why if your child completes their first session and decides that it’s not for them, we will give you a refund for the whole course.

The window to receive the full refund is between the end of the first session and the beginning of the second session. If you decide at any point after the beginning of the second session that you no longer want to continue, we are happy to roll over the remaining sessions as credit.

If you’re not a first time BlueShift customer:

If after your first session of a specific course, and before the beginning of the second session, you decide that it’s not right for your child, then we will roll over the cost of the whole course as credit for a future course.

If you decide at any point after the beginning of the second session that your child no longer wants to continue, we will roll over the remaining sessions as credit.

Please direct any requests for credit and refunds to hello@blueshiftcoding.com.

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