Please make sure that you request the cancellation in writing via email to email@example.com.
Before the course starts:
If you want to cancel your online class booking 14+ days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive the full amount as a refund.
If you want to cancel your online class booking 13 - 7 days prior to the start date, then you may either choose to receive the full course amount as credit for a future course or receive 50% of the amount paid as a refund.
If you want to cancel your online class within a week of the course starting then we’ll happily offer the full amount of the course as credit for future courses but you won’t be able to receive a refund.
Please note that these policies are slightly different if you’re a first time BlueShift customer. Please refer to the section below for more detail.
During the course:
If you’re a first time BlueShift customer:
We appreciate that if it’s your first time experiencing BlueShift you want to feel confident using our services, that’s why if your child completes their first day of camps and decides that it’s not for them, we will refund the remaining days of camp you have booked.
If you decide that the BlueShift class is not for your child at any point after the beginning of the second day of camp, we will provide the cost of the remaining days as credit towards a future BlueShift course.
If you’re not a first time BlueShift customer:
If at any point during the week you decide that your child no longer wants to continue, we’ll happily roll over the remaining days of camps as credit towards any future BlueShift products but won’t be able to provide a refund.
If for any reason the camp is cancelled by BlueShift, we will refund the fee paid in full.
Fees are non-returnable for students arriving late, leaving early or missing a day of camp for any reason.